Last Updated: {02/12/2025}
1. Legal Notice (Company Information)
In compliance with international e-commerce and EU transparency requirements, the following information is provided:
Company Name: Egorhost LLC
Business Type: Limited Liability Company (LLC)
State of Registration: New Mexico, United States
Registered Address:
1209 Mountain Road Place NE, STE R
Albuquerque, NM, United States
Contact Email: contact@egorhost.com
Business Name Used: Egorhost
VAT Number: Not applicable (US LLC — no EU VAT)
Egorhost LLC operates worldwide and provides hosting services and related products through egorhost.com.
2. Service Level Agreement (SLA)
Egorhost aims to provide reliable, high-performance hosting services. The following outlines our Service Level Agreement.
2.1 Uptime Guarantee
Egorhost provides a 99.9% uptime guarantee, excluding:
Scheduled maintenance
Emergency maintenance
External network outages
DDoS attacks or security incidents
Customer-caused issues
Force majeure events (natural disasters, war, etc.)
If uptime falls below 99.9%, customers may request service credit according to Egorhost internal procedures.
2.2 Scheduled Maintenance
Scheduled maintenance may occur for:
Server updates
Security patches
Network improvements
Customers will be notified in advance when possible.
2.3 Unscheduled / Emergency Maintenance
Emergency maintenance may occur without notice if required to:
Fix security vulnerabilities
Prevent system failure
Restore service stability
Such events are excluded from uptime calculations.
2.4 Network Performance
Egorhost strives to maintain optimal server performance.
Temporary slowdowns may occur due to:
Global internet routing issues
High traffic load from customers
External attacks
These issues are not considered downtime.
3. Disclaimer
3.1 No Warranty
Egorhost services are offered “as-is” and “as available.”
We do not guarantee:
That services will be uninterrupted or error-free
That data will never be lost
That third-party software or plugins will function properly
No advice or information from Egorhost creates a warranty not stated in these terms.
3.2 Limitation of Liability
To the fullest extent permitted by law:
Egorhost is not liable for indirect, incidental, or consequential damages
Egorhost is not liable for data loss, downtime, or service interruption
Total liability for any claim will not exceed the amount paid by the customer during the previous 12 months
Some EU jurisdictions may provide additional consumer protections, which may apply.
3.3 Customer Responsibility
Customers are fully responsible for:
Securing their websites and passwords
Maintaining backups
Ensuring content is legal and compliant with the AUP
Protecting their own data and applications
Failure to maintain security may result in suspension or termination.
3.4 External Links and Third Parties
Egorhost may use third-party providers (e.g., payment gateways, CDNs, analytics).
Egorhost is not responsible for downtime or errors caused by third-party systems.
4. Updates to This Page
Egorhost may update this Legal Notice, SLA, and Disclaimer at any time.
Updated versions take effect once published on this page.
Contact
For legal or service-related questions:
